Staff

Carmen Garcia brings over 20 years of nonprofit leadership experience to her role as Executive Director of Family Promise of Santa Clarita Valley. A passionate advocate for families experiencing homelessness, Carmen leads with compassion, innovation, and a deep understanding of the barriers families face—many of which she has experienced firsthand.​

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Her career spans executive roles at mission-driven organizations including Grandparents As Parents and Extraordinary Families, where she secured transformational funding and expanded essential services. Carmen holds a master’s degree in Nonprofit Leadership and Management and multiple certifications in organizational leadership. She is committed to building equitable, community-driven solutions that empower families to achieve lasting stability.​​​​​​

Stephanie Jacobo brings experience in homeless services, case management, and community outreach to Family Promise of Santa Clarita Valley. She has worked with individuals and families experiencing homelessness, helping them find housing, access resources, and get the support they need.

 

Before joining Family Promise, Stephanie worked with the Los Angeles Homeless Services Authority (LAHSA) and LA Family Housing, where she helped individuals and families navigate the housing process and connect with community services. She also volunteered with Didi Hirsch Suicide Prevention Center as a Crisis Line Counselor and Mentor, supporting individuals during difficult times.

 

Stephanie earned her Bachelor of Arts in Sociology with a minor in Psychology from California State University, Northridge, graduating cum laude. She is currently working toward her Master of Social Work at National University.

 

Stephanie enjoys working directly with people and helping them through challenging situations. She understands that every family’s circumstances are different and is committed to providing the guidance and support they need as they work toward stable housing and greater independence.

Luis Alonso Flores brings more than nine years of experience in case management, homeless services, and community outreach to Family Promise of Santa Clarita Valley. He has worked with individuals and families facing homelessness, housing instability, and other challenges, helping them access resources and services to achieve greater stability.

 

Prior to joining Family Promise, Luis worked with Los Angeles County Homeless Services & Housing, the Los Angeles Homeless Services Authority (LAHSA), Rancho San Antonio Boys Home, and El Nido Family Centers. His experience includes housing navigation, individualized service planning, crisis intervention, and connecting individuals and families with community resources.

 

Luis is bilingual in English and Spanish and holds a Bachelor of Arts degree from California State University, Los Angeles. He brings a strong understanding of the challenges families face and is committed to helping them overcome barriers, access opportunities, and work toward long-term housing stability.

Jennifer Hastings brings more than 30 years of experience working with families, including over 20 years in nonprofit leadership—casting vision, raising funds, and building awareness for causes close to her heart. She also has 12 years of experience caring for newborns, most recently at Cedars-Sinai Medical Center. In addition, Jennifer currently serves as the Children’s Director at Newhall Church of the Nazarene, where her husband is the Senior Pastor.

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Her passion has always been centered on caring for others, strengthening families, and creating lasting connections. In her role at Family Promise of Santa Clarita Valley, Jennifer will be reaching out to partners with new opportunities to collaborate in supporting families in need.

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When she is not serving in ministry or nonprofit work, Jennifer enjoys spending time with her husband, children, and bonus kids—always seeking out new adventures together. She is excited to work alongside the community to continue building hope and transforming lives in Santa Clarita.

Araceli brings a warm and compassionate approach to her role as Case Manager with a background in early childhood education and is currently pursuing a bachelor’s degree in Family Studies. She is deeply passionate about helping families navigate the complexities of everyday life. She provides support, resources, and guidance to families in need, focusing on building strong, lasting relationships within the community.

 

Outside of her professional life, Araceli loves spending time with her loved ones, enjoying the outdoors, and taking road trips to discover new places. Her personal experiences fuel her drive to continue learning, with plans to further her education and pursue a career as a family therapist deepening her ability to make a lasting impact on the lives of the families she serves.

Saundra Sylvia Ford brings more than 10 years of experience in client services, administration, and program support to Family Promise of Santa Clarita Valley. She has worked in a variety of roles helping individuals and families connect with services, access resources, and receive the assistance they need.

 

Before joining Family Promise, Saundra worked with Corporate Counseling Associates and the International Pre-Diabetes Center, where she assisted clients, supported caregivers, and helped coordinate services. She also has experience in office administration, scheduling, and program coordination.

 

Saundra earned her Associate of Arts degree in Culinary Arts from Los Angeles Mission College and holds a certification in Gerontology.

 

Saundra brings a friendly and helpful approach to her work. She enjoys working with people, finding solutions, and making sure families have the information and support they need. She looks forward to being part of the Family Promise team and helping families as they work toward stability and independence.